Accident Claims Assistance

Did you know following an accident, it's your legal right to have your car repaired anywhere of your choice. Call M&M Group (Fix Auto) first after an accident, and we will take care of everything for you.

Your Car. Your Right to Choose.

Had an accident? Know your legal rights

At M&M Group (Fix Auto), we are here to ensure you receive the high-quality repair service your vehicle deserves. Contact us first after an accident for expert advice and support.

While our vehicle accident repair services are approved by most major insurers, some insurance companies might steer you towards one of their ‘approved’ repairers.

But remember, these recommendations are often driven by cost considerations, and your insurers recommended repairer may not have official manufacturer approvals or hold the prestigious BS10125 accreditation for vehicle body repairs – both of which we proudly maintain here at M&M Group (Fix Auto) in Longton, Stoke on Trent & Leek.

Next time you’re involved in an accident, remember: it’s your legal right to choose who repairs your vehicle. Call M&M Group (Fix Auto) first for professional, manufacturer-approved repairs that put quality and safety above everything else.

Non Fault Accident Assistance

Being involved in a road traffic accident can be a stressful and overwhelming experience, whether it was your fault or not. At M&M Group, we’re here to make the process as smooth as possible with our comprehensive non fault accident claims assistance service. With just one call, we take care of everything and get you back on the road as soon as possible.

  • If your vehicle is undrivable, our team will arrange for prompt recovery and transportation to our bodyshops for expert, manufacturer approved repairs.
  • We’ll also provide you with a replacement vehicle to keep you mobile while your car is being repaired.
  • We will work directly with your insurance company and any third parties involved.
  • Your no claims status will remain intact, and you will have no excess to pay (We can even contribute towards any additional policy excess)
Vehicle Recovery

Vehicle Recovery

If you require recovery of your undrivable vehicle after an accident, one of our experts will be at hand to ensure you get assistance quickly, your vehicle is transported back to our bodyshops and repaired by our skilled technicians.

Courtesy Cars & Mobility

Courtesy Cars & Mobility

Here at M&M Group, we have a fleet of courtesy cars and vans available to keep you mobile whilst we are repairing your vehicle. Subject to availability. We can also arrange local collection and delivery of your car within a certain radius.

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